Dental Repair Services LLC

Locally Owned. Reliable. Experienced.

Why Us?

Our service technicians have worked in the dental service industry for a combined 42 years. Since 2005, Tom Raville has lived in the Sioux Falls, South Dakota area and has been serving the dentists of South Dakota, Iowa, and Minnesota. His son, Caleb Raville, began as a dental equipment repair technician in 2012. Throughout their careers, they have worked for some of the leading companies in the dental service and sales industry. While gaining expertise with these large companies, they realized the limitations they had in developing relationships with customers. After careful consideration and encouragement from some local dentists, they decided the best way to serve their customers is to work independently. This has allowed them to provided personal service with their customers needs put first.

Testimonials

Tom Raville has been “Our Guy” for well over a decade. His dental knowledge and service has always been exceptional, but his ability to fix almost anything is what really stands out. When dental equipment breaks down or just isn’t working properly, it affects the entire office and needs to be remedied as quickly as possible. Tom understands this and has built his reputation around this principal. Compressor goes down? Tom can fix it. Handpiece issues? Delivery system issues? Sterilization room issues? Tom is your man. If it can’t be fixed, Tom is always ready with a back-up solution in order to minimize the disruption to the office. Managing a busy dental office can sometimes be difficult. Equipment issues that unexpectantly pop up and cause disruption can be downright stressful! Having a Dental Handyman like Tom on call for us has been absolutely critical to our ability stay on schedule and focus on our patients. At the end of the day, we all just want someone we can trust and someone we can count on. Tom Raville is that guy! Great Plains Dental is absolutely looking forward to continuing our relationship with Tom with Dental Repair Services!

Bill Schultz, DDS
Great Plains Dental
I have known Tom and Caleb for many years through their service with other big name dental companies. When they decided to create their own dental repair company, there was no question where my business would be going. They helped me acquire and install all of the equipment for my new practice and I can’t imagine having done it without them. As for the day-to-day equipment malfunctions of a dental practice, I am convinced that between the two of them, there is nothing they can’t fix. They are prompt, professional, and incredibly knowledgeable. No more calling customer service lines and waiting days for help to show up. They answer their own phone calls and stay local. Hire Dental Repair Services and you’ll have one less headache!

Anne Pillar, DDS
Pillar Dental
Caleb and Tom Raville of Dental Repair Services are the first phone call I make now when equipment goes awry. They are one of the few dental support relationships I have experienced where they do what they say they’ll do, when they say they’ll do it. Beyond their high degree of technical acumen, is their consistency with prompt communication and their emphasis on customer service. As an example, one day I had a patient who could not get out of their wheelchair and so we would have to move our dental chair out of the way to be able to do treatment. They not only moved the heavy ADEC chair, they also ensured it still functioned correctly. Even more impactful was their moving the chair back ahead of schedule so there were no delays in our schedule for patient care. Our day was very smooth and it was because of their help! During that visit, I had a sedated patient that my team was struggling to escort to his ride waiting in the parking lot. Caleb and Tom jumped into action without hesitation and helped safely escort the patient. They went above and beyond their call of duty! I was so impressed! Their level of expertise, commitment and customer service are a breath of fresh air and they have my deepest thanks and my highest recommendation. You’ll be happy you called Dental Repair Services!

Anne Wiseman
Wiseman Endodontics

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Need A Repair?

When something goes wrong, you need it fixed as soon as possible, and we would love to help! Let us know the issue, and we will schedule a time to make a repair or find the replacement equipment you need.

Contact Us!